Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (502) 267-7444 or email us at Countryanimalvet@gmail.com.

1. What are the Hospital hours?
   
   Our hospital is open Monday, Tuesday, Wednesday & Friday from 8:00 am to 6:00 pm, Thursday 8:00 am - 2:00 pm On Saturdays we are open from 8:30 am until noon. The clinic is closed on Sunday.
   
   
2. Do I need to have an appointment?
   
   Yes, patients are seen by appointment.
   
   
3. What forms of payment do you accept?
   
   Cash, Check, All major Credit Cards, Care Credit.
   
   
4. Can I make payments?
   
   Payment is required at the time of service.
   
   
5. At what age can I have my pet spayed or neutered?
   
   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required to be up to date prior to time of surgery. A pre-anesthetic blood screen is required prior to undergoing any anesthetic or surgical procedure.
   
   
6. What is the pre-anesthetic blood screening?
   
   The blood screening tests the organ functions, white and red blood cell counts, and clotting function of your pet. The pre-anesthetic blood screening is done to assure your pet can handle the medications used during the procedure.
   
   
7. How long do the sutures stay in after my pet's surgery?
   
   Often times Dr. Reinhart is able to use under the skin, dissolvable sutures.
   
   
8. Is it a good idea to let my pet have at least one litter?
   
   No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
   
   
9. Do you board pets?
   
   Boarding is only open during specific times of year, call for availability. We have guest space for both dogs and cats.  All guests must be current on all Vaccines prior to Boarding, this includes, Rabies, Influenza & Bordetella, (Country Animal requires this vaccine must have been within the last 6 Mo.).
   
   
10. What are your kennels like?
    
    Our dog kennels are all 8-foot indoor concrete, (heated floors in winter), with attached 16-foot individual gravel outdoor runs. We have 5 outdoor runs made out of impervious decking material for those pets that have issues with gravel. All kennels have automatic waterers, central heat and air with year-round ceiling fans for air circulation.  We have classical music playing in kennels 24-7 to reduce pet stress. We can also medicate your pet for an additional fee, (due to federal laws, we are unable to use outside controlled substances, but with proper documentation, we can provide from our in-house pharmacy).  Our cat guests are housed away from all dogs in cat condos with separate spaces for litter boxes, food and water. We can accommodate multiple cats from the same family in the connecting condos.  The cat condos have space with enrichment benches and boxes.  Blankets and food are provided for all guests, but you are always welcome to bring your own including toys!  We have full time attendants to care for our guests, including holidays and weekends.